Privacy Policy

Privacy Policy

Tiffin Treats (“we,” “our,” “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, or customer support.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

1.1 Personal Identifiable Information (PII)

• Name
• Contact number
• Email address
• Delivery address
• Payment details (processed through third-party payment gateways)

1.2 Non-Personal Data

• IP address
• Browser type
• Device information
• Website usage data (collected through cookies and analytics tools)

1.3 Sensitive Information

• Dietary preferences
• Health-related dietary restrictions (only if voluntarily provided by the customer)

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Fulfilment: To process and deliver meals as per your subscription.
• Customer Support: To respond to inquiries and resolve issues.
• Payment Processing: To facilitate secure transactions via third-party payment gateways.
• Personalisation: To tailor meal plans according to dietary preferences.
• Marketing & Promotions: To send you offers, newsletters, and service-related updates (only with consent).
• Legal Compliance: To adhere to legal and regulatory requirements.

3. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Delivery Partners: To ensure timely meal delivery.
• Payment Processors: To facilitate secure transactions.
• Third-Party Service Providers: For analytics, email communications, and website hosting.
• Legal Authorities: If required by law or in case of fraud prevention.

All third-party service providers are bound by strict confidentiality agreements to ensure data security.

4. Data Security

We implement strict security measures to protect your personal information, including:

• Secure servers & encryption protocols.
• Restricted access to personal data.
• Regular security audits and compliance checks.

While we strive to protect your personal data, no method of transmission over the Internet is 100% secure. Users are encouraged to safeguard their login credentials and personal information.

5. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfil your subscription and service requirements.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

Upon subscription termination, personal data may be anonymized or deleted as per internal policies.

6. Your Rights & Choices

You have the right to:

• Access your data – Request a copy of your personal information.
• Correct inaccuracies – Update or rectify incorrect information.
• Withdraw consent – Opt out of marketing communications at any time.
• Request deletion – Ask for data deletion, subject to legal obligations.

For any such requests, please contact our support team.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy policies of these third-party websites. Users should review their respective policies before providing personal information.

9. Updates to This Privacy Policy

We may update this policy from time to time. Users will be notified of any significant changes via email or website announcements.

10. Contact Us

For any privacy-related concerns, you can contact us at:

• Email: support@tiffintreats.com
• Phone: +91-9717913105

By subscribing to the meals from Tiffin Treats, you acknowledge and agree to the terms outlined in this Privacy Policy.